Please call us at 978-567-6970 and leave a detailed message if we don't answer.
It's much easier for us to have the correct person contact you, when they are available, if you leave a message. We would love to help you if we can, sometimes you just need to read the manual or we can help if the manual doesn't make sense to you.
If you need warranty work, The "Manufacture" of the product has all the parts and trained technicians to handle issues with the products they manufacture. You may call us to describe what is happening or not happening, and we might be able to give you some positive instructions to help you use the product properly, but we might have to direct you to the Manufacture for additional service.
We don't make parts for the dozens of manufactures products that we have available. The "Manufactures" do.
If we are the direct importer for the product and it needs parts or service, we will help you directly or may have an outside service center assist with evaluation and repair.
1 Typical questions and answers about airguns
1.1 How much pressure should I fill my Airgun too?
My air pressure gauge goes to 10,000 psi do that's the correct pressure to fill to.... Right?..... Wrong!
First read the manual or the directions on the side of the airgun. Most airguns have printed fill pressures on them so you have a quick reference in the field of use. The air pressure gauge is a reference, not the provider of directions.
Rule of thumb:
High pressure airguns are meant to be used with air pressure in the high pressure area. Do not shoot your airgun when it's in the low pressure area. Typically don't go any lower than 2000 psi in your air tank.
If your airgun has a regulator, any pressure in your air tank over the pressure on the regulator gauge will give you the proper shooting pressure behind your shot. The higher the pressure in your tank, the more shots you will get before needing to refill. Do you have to refill to top pressure?.. no
over pressure.... can cause reduced velocity because the mechanics of the gun can't open the valve enough to get a full pressure shot. many find a proper fill and operating pressure to be @ 2600 to 2800 psi when the airtank is capable of 3000 psi.
2 Are there age requirements?
2.1 How old do I need to be to purchase and use and airgun
you must be 18 or older to purchase and use an airgun on your own.
you can be younger than 18 if you are under the direct supervision of a parent or legal guardian who is 18 or older.